We have an extensive range of machines, lorries and attachments available for hire. The vast majority of our machinery and lorries are under 4 years old and are fully serviced, certified and operated by drivers who have significant experience and training in all aspects of their work. This section details a list of the most commonly asked questions from customers when hiring from us. We hope you find this information useful, however, if there is something not listed here that you wish to ask then please e-mail us using the enquiry form found in the contact us section or give us a call on 0114 2851551.
FAQ'S
Q. What areas do you cover?
A. We generally cover the areas of Yorkshire and North Derbyshire with all our plant. In certain cases we do go beyond these boundaries but this is dependant on the type of work being undertaken.
Q. Do you hire out machines on a self-drive basis?
A. We don't typically hire out our machines on a self-drive basis. We prefer to have our own skilled operators driving our equipment, however, in some cases we will listen to a customers needs and service requirements as needed.
Q. Do all machine and lorry drivers have the appropriate operator licences?
A. Under no circumstances is a un-qualified driver sent out on any job. All our operatives hold the relevant CPCS cards required for sites and all our lorry drivers hold a C and or C+E driving license.
Q. What happens if a machine breaks down?
A. In rare cases when our machinery does break down we will have a mechanic out to inspect it as soon as possible. If the machine is repairable on site then we will do so at minimal inconvenience. If the machine cannot be repaired on site then we will aim to replace it the same day.
Q. How can I be sure the plant I'm hiring is in good working order?
A. All our machinery is fully tested and certified to the standards required. Furthermore, our plant is serviced on a regular basis.
Q. I'm not happy with aspects of the hire, what can I do about it?
A. Unfortunately, no one is perfect and problems do arise from time to time. Dependant upon the type of problem, we will endeavour to reach a resolution as quickly as possible. It is important that any problems encountered are notified at the time they occurred. Problems reported at the end of hire will be investigated by the general manager.
Q. I want to hire plant equipment, but I'm not sure what I need?
A. Our office staff are on hand to offer impartial advice. Regardless of whether or not you hire off us, we're happy to give advice on different types of plant. We also offer free site appraisals should you wish to get a more accurate answer. With competitive rates and great customer service, we're the perfect company to hire off.
Q. What are your hire rates?
A. We are able to put out our lorries and machinery on hire rates that range from by the hour charges to fixed rate agreements. We work closely with customers to ensure that both parties are getting the best rates possible.
Q. I want to hire some machinery but don't have an account with you?
A. We strongly urge trade customers to set up an account with us before hiring anything. Payment terms are usually 30 days from the date of invoice, dependant upon your credit history and size of job, most credit accounts we provide have adequate credit limits. Any work that doesn't go on account will be liable for payment before the work has been undertaken.
Q. Can you give me specifications for your plant and equipment?
A. Yes;
Q. Can you supply plant with double locking Quick Hitches?
A. Yes, we use Miller Power Latch systems
Hague Plant Ltd, Prospect Farm, High Bradfield, Sheffield, S6 6LJ T: 0114 285 1551 F: 0114 285 1559